I ordered a nootropic - Aniracetam bulk powder - off their website (USPS Priority Mail 2-3 day shipping) on 2/22 - got an email from "[email protected]" on 2/23 that the package was going to be shipping that day.
Given the Priority Mail shipping method I selected (Priority Mail ships in 2-3 days), I would have expected the package on the 25th at the latest.
It is now 3/4 - 9 US Mail days later, and I have not received the package.
I called their main number 2 to 3 times throughout this period of time. They did not answer the phone on any of these calls. I left a detailed message with a callback number on the 2nd / 3rd try but have not heard anything back from them.
I have also e-mailed [email protected] and [email protected] 5 times in this time period and never got a response back from either address.
I took a risk ordering this product given the other negative review for VirtuVites on usacomplaints.com. Don't take the same risk.
I have filed a claim with my bank to get my money back.
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