Usacomplaints.com » Health & Medicine » Complaint / Review: LeanSpa - Offered free sample for $4.95 shipping with 10 days to cancel enrollment, then charged $79.99 after cancellation. #654706

Complaint / Review
LeanSpa
Offered free sample for $4.95 shipping with 10 days to cancel enrollment, then charged $79.99 after cancellation

LeanSpa offers an acai berry supplement that is supposed to boost loss of belly fat.

This website tells of a supposed news reporter who conducts a test of the Leanspa acai berry supplement with glowing results: http://consumertipsonline.net/health/us4.php? T=40. It looked legitimate, so I signed up for the free sample, which was supposed to include a free pedometer.

The supplement arrived, but there was no pedometer. It took 2 days of trying to reach customer service. I called during their posted hours, but would get a recording telling me their hours or would go onto an endless hold.

When I finally reached them, they said they had run out of pedometers and would ship it the next week. I waited a couple of days then tried again to reach them to cancel the order, figuring I'd never see the pedometer if I cancelled before it came. But the deadline for cancellation without further charge was fast approaching.

Never could get anyone on the phone so I used the online cancellation. When I reviewed my bank activity, they charged $79.99 to my card that same day. I sent them 2 emails, with no response. So I called my bank and am in the process of disputing the charge.


Offender: LeanSpa

Country: USA
Phone: 18008399990
Site:

Category: Health & Medicine

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