My child recently had a procedure done at the San Jose office. I'd heard terrible things about SmileCare, so I was on my guard. The office was okay, nothing fancy... The front office staff was polite and courteous, however, there is a snippy blond back office assistant that needs a major attitude adjustment. To put it quite simply, she is a *. If you happen to read this sweetheart, change the attitude... You are public healthcare and have a responsibility to be nice. I'm an RN... That outranks you I'm pretty sure. Be a careful consumer here and don't be afraid to speak up with this company!!
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