First and foremost, I could kick myself. I work in a lawfirm - the "fine print" is my specialty. For some reason I spaced it on this site. HOWEVER, it is clearly written on the site. Secondly, make sure you go to the correct site where you originally bought the product - the Dazzle Smile, Smile Bright, and PremiumWhite seem to be under the same cover. This is what I found:
I printed out all my transactions with Chase and found a different code used for the trial ($2.95).
I went to the site coded with Chase - "healthsmile". The site I ordered from is http://www.premiumwhitepro.com/index.php. Scroll down to "How Much Will I Be Billed For Premium White" - it says:
"You will have 14 days after you place your trial order, just pay $2.95 S&H (non-refundable) with the card you enter today ("Active Credit Card"), to try PremiumWhite. If you don't cancel, you will be billed $87.62 for the product and you'll then become a PremiumWhite Celebrity Member ("Member"). As a Member, every 30 days from your initial trial order we'll refill your supplies and bill your Active Credit Card for the same amount. You can cancel at any time by calling 866-528-6214."
I called the number and they were closed, but suggested that I use the "online operator" which I did. Seems that the trial offer is a "trial" for 2 weeks; then they charge you $86.93 for the trial; after that you're in for $86.93 per month, UNLESS YOU CALL or ONLINE CHAT to discontinue. She had a tracking number for me on the one that was sent - the "30 Day Full Money Back Guarantee" is good for all shipments.
So much for FREE TRIAL!
In conclusion, we screwed up. It is quite clearly written on the site, so you can save your second charge - we are sunk with respect to the first charge on the trial. This is not a scam; it is the failure of the consumer to read the "ifs, ands and buts" with respect to purchase.
0 comments