Colonial Life Insurance Company gives nothing but bad service and excuses. "You claim does not meet the requirements of the policy" Would someone define an accident policy? Accidental injury resulting from your own actions or that of another person where an injury results. Well unless you have the current daily definition, your claim is denied.
Hospital surgery policy-unless your doctor is not also licensed as an anesthesiologist and on their list your claim is denied.
If you file an accident claim, surgery claim, and disability claim on one form be very careful. If the doctor did not indicate your hospitalization/surgery was due to an accident, your accident claim will be denied. If the doctor also administers the anesthesiology as for a colonoscopy or other procedure, claim is denied.
Claims have to be filed numerous times. Consumers have to be the squeaky wheel to get service. Their internet site does not work. We were even provided information on another Colonial Life customer. Sounds like a HIPPA violation.
All consumers should turn them in to the Attorney general for their state. A class action suit should be filed on behave of all consumers of Colonial Life Insurance Company. They make a lot of money and provide very little return.
A Colonial Life customer has to be persistent, contact their local district office and keep a paper copy.
Pat
Currently disabled but not brain dead as Colonial wants to believe.
0 comments