I ordered a free trial from Dazzle White for a whitening product. I saw an article about it online with a link to the website. The website looked very legitimate and all I had to pay was $1.95 for shipping. So I ordered, and maybe a day later I started getting calls from the number (623) 239-4511. I never answered, but they called probably 5 times a day. I was getting very frustrated and I didn't want to answer a number I didn't know. I decided to look the number up online and I came across this site where people were complaining about the same thing, saying the number was calling them a lot. Someone wrote how they ordered the free trial from Dazzle Smile as well, so I kept reading. People were saying how it was a scam and that the company was putting charges on their credit cards for stuff they didn't buy. I decided to go to my bank and check my history to see if there were any fraudulent charges on there. Luckily there weren't, but I decided to cancel my debit card and get a new one just in case. I caught it early, so that is why I didn't have any charges yet. They still called about 5 times a day and about 2 weeks later I decided to answer to see what they would say. She confirmed my name and address and proceeded to tell me she was going to send me another whitening kit for a cost of $59.95 because I had to use the whole "system". I told her I didn't want or need it, and she wouldn't take no for an answer. She kept saying how I had to use both together and they were confident of the results, and I told her no 2 more times, but she wouldn't stop trying to convince me. She said they would send it and all I had to do was call and tell them "no thanks" if I didn't want it anymore. However, I didn't want to be billed the $59.95 so I continued to say "no". She still was talking about how it would be better if I did get the other product and I just hung up because I was getting really frustrated. I knew they couldn't send it without my permission which I never gave them, and the phone conversation was being recorded so I could prove I never gave permission. Also, they had my old debit card number which wouldn't even work anyways. This whole situation was frustrating, stressful, annoying, and very stupid. I know I am not the only one that has had a bad time with the company and I strongly feel they should be punished/shut down.
0 comments