White Smiles - Trial offer is a scam.
The companies listed on my credit card statement were B22 Health Systems LLC (187-7217-6243) Germany and Res V Light (188-8638-0853) Germany even though the White Smiles company and the web site is listed as USA. At first I did not even know who the companies were and the product (s) I supposedly purchased.
The web site trial offer is not forth coming on the terms on the initial purchase page. I found out the hard way that you only have 10 days after the shipment date (not arrival date) to cancel otherwise the so called free trail just pay shipping charges will cost you the full purchase price of the product (CA$101.63 each month). The package arrived after 12 days so I could not even cancel the trail offer even if I wanted to. I was informed by customer service that after the submitting the order, an email was sent stating the terms of the trail which did not arrive. Although that is probably due to my email spam filters. Otherwise I may have been able to nip this in the bud. They also they tack on a Health Tracker web page CA$7.51 monthly subscription charge.
After waiting 15 minutes for the first number (187-7217-6243) and 20 minutes on hold for the second number (188-8638-0853), I finally got through to the customer support line. I was able to cancel the subscriptions but since the trail period was over I have to accept the charges. I will never buy another trail offer again. Hopefully this will stop others from being taken advantage of.
There should be a law that prevents these companies from false advertising. A free trail in my books means just that, not having to cancel within a short time frame or cancel a subscription (s) or have many other charges to services I did not order nor want. I hope my next month's credit card statement does not have any of these so called subscriptions on it. Otherwise I may need to change my credit card number.
Wish I found this site first. Thank you complaint for providing a site for posting rip offs.
0 comments