Complaint / review text:
Beware of La Jolla Cosmetic Laser Clinic in La Jolla CA. They do not honor their money back guarantee stated on the recipt and do not return money even if customer is not satisfied! La Jolla Cosmetic Laser Clinic is a scam!
I saw repeated large page advertisements in the weekly Reader in San Diego, CA for La Jolla Cosmetic Laser Clinic. I decided to visit their office. After talking to a pleasant "nurse" at La Jolla Cosmetic Laser Clinic in San Diego, she encouraged me to have a cosmetic procedure at their clinic. Much later I found the cosmetic procedure was not considered safe by the FDA and other government agencies. I decided to have the cosmetic procedure done since I was told I would look better by the nurse. I got the cosmetic procedure done at La Jolla Cosmetic Laser Clinic. I waited a few weeks I had no results. I called and the personnel told me at La Jolla Cosmetic Laser Clinic to wait additional weeks to see results. After many weeks of waiting I decided that I was not satisfied. Since many weeks had lapsed I tried to get my money back from the credit card company but too many weeks had lapsed. The receipt from the clinic had printed money back guarantee. I decided to return to La Jolla Cosmetic Laser Clinic and ask for my money back. They told me that was not possible. I repeated asked for my money back since I was not satisfied with their service. Repeatably i was told no.
After months of additional waiting I made further complaints to state offices and other large well known non profit consumer watch dogs. Each place I went to they were no help. Mostly they would take the information and that was it.
I do have to say I was one of the lucky ones since the cosmetic procedure later was reported on 60 minutes as having side effects. I did not get the side effects. But I could not sue La Jolla Cosmetic Laser Clinic because they made me sign a document stating I could not sue them.in order to get the cosmetic procedure done I had to sign the document.
Beware of this company La Jolla Cosmetic Laser Clinic in San Diego, CA! All they care about is getting your money. They do not care if their procedure are unsafe. They will not refund your money since they know customers waive their rights to have service with them and that protects them. They do not care about your satisfaction! La Jolla Cosmetic Laser Clinic is a scam. Avoid La Jolla Cosmetic Laser Clinic!