Complaint / Review
Banfield The Pet Hospital
Petco My dog needs eye meds for life, they charged me double then refused to fax refill to outside pharm unless I had her examined for another $260. Had to incur expense of another vet to get meds. RIPOFF Elmont New York

My Pug has dry eye and needs eye meds for life. I took her to Banfield inside Petco for a routine eye exam to get another RX. I was there almost 4 hrs then they charged me $260 and charged me double for the eye meds and allowed for two refills. When I called to have them send the RX to on outside pharmacy (half the price) the head VET refused unless I brought her in for him to exam even though I was only refilling a RX his vet had written. This company is a HUGE ripoff, now I have to incur the expense of going to another vet just to get the eye ointment that my dog has been on for over a year, has been examined for, and needs for the rest of her life. DO NOT USE THESE PEOPLE, plus I found out there is no one in their hospital at night so pets that are ill or have had surgery are left there unattended, imagine leaving your loved one in an empty hospital.