In all my years, I have never experienced such unprofessionalism, misrepresentation, rudeness and deceit from a dental practice. Save your time, energy, money and most importantly nerves by avoiding this company. I should've read online reviews before seeing them. The CEO told me to contact him should I have any problems and when I did, he wouldn't answer my calls. They upsell, refuse to give you what's entitled to you on your plan and when you try to obtain your records they won't release them (including those that you brought to them from your former dentist) without charging you $25.00. No dentist has ever charged me for my records before. They tried to charge me $50 for a perio rinse. I called 3x to ask for my records and they never told me there was a charge and when I got down there the receptionist and dentist were rude and would not release my records without payment. I also have a friend that went to another office and he was improperly charged for work that wasn't done. They also did a poor job on his prosthetic device. They will nickel and dime you like no other dentist I've ever been to. Consumer/patient beware! Also see for review on Pompano office and local. Yahoo.com for reviews on Wellington office.includes a complaint about the N. Miami Beach office.
Ethicalex
W. Palm Beach, Florida
U.S.A.
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