Usacomplaints.com » Health & Medicine » Complaint / Review: Pure Nutrients - [email protected] - deceptive advertising, debited my account before 14 day trial time, received product a few days before debited account for amount not agreed upon connecticut. #478489

Complaint / Review
Pure Nutrients
[email protected] - deceptive advertising, debited my account before 14 day trial time, received product a few days before debited account for amount not agreed upon connecticut

I agreed upon shipping amount for free product trial of $5.95 and it was debited from my account on June 12.

I ordered this product on June 8 online, they say theproduct was shipped the 11th.

I received the product a week around the 16th of June.

Then the company debited my account on June 26th in the amount of $88.00. This amount unbeknownst to me as it was not advertised in the ad and I searched for the amount.

It was not stated the 14 day trial time began the day upon ordering the product.

I have not yet opened the product this date of June 30 and will not use it.

When I received the product it was without a billing statement, I still did not know what it cost if I wanted to purchase it... But in fine print on the bottom it said: for Free Trial Customers Only: Terms and Conditions below:

It Stated:
Time began when ordered for a 14 days trial (that would have been the 8th of June when ordered) and if didn't want it had to return it within that 14 days and if I didn't send it back then they would debit my account every 30 days and they would send a fresh supply for $93.95. This was news to me on all of the above. Further stated no obligations, cancel at anytime via our customer service support line.

This is impossible to have done.

I have cancelled after waiting on phone for 30 minutes. I have closed my account at my bank as well.

I have a cancellation # NR4937683 June 30.
I demanded my money back with a clear answer of not going to happen.

The girl just regurgitated all their terms and conditions that I learned only upon receiving the product after the 14 days were clearly upon ending.


Offender: Pure Nutrients

Country: USA   State: Connecticut   City: ORANGE
Address: SHIPPING DEPT. 181 MARSH HILL ROAD
Phone: 8667797568

Category: Health & Medicine

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