Usacomplaints.com » Health & Medicine » Complaint / Review: Supreme Brands, LLC - Misleading Con with Customer Service Members trained like Used Car Salesmen. #455434

Complaint / Review
Supreme Brands, LLC
Misleading Con with Customer Service Members trained like Used Car Salesmen

This company is amazing and I have to say I WISH I read your reports about them before I ordered anything from them, but as other I was blinded by the fact that they seemed to be associated with The Oprah Show, so I ordered. First of all they state it is a "FREE TRIAL"... That is the first lie... Then they never tell you that you will automatically be signed up for autoship and you will receive a new order every month whether you want one or not. This fact in not even stated on the invoice you receive when you get your product. Then when there products don't work for you and you call to return them, they tell you that they don't accept returns and the used car salemen/women that they hire to answer there phone talks you into keeping the product for a 50% discount of $39.95 because if not you will be charged the full amout of like $80.00. They don't tell you that you can refuse to do this and they won't charge you anything... How much sense does that make? You can't return the product... There Terms and Conditions state that if you cancel with in 15 days you won't be charged anything. But then they have these so call Customer Service Reps talking people into keeping the product that you can't return anyway for $39.95. TOTAL SCAM! I have talked to several people at this company... The last one who informed me that my call was recorded and I agreed to pay $39.95... I don't ever remember being told that my call was being recorded. I want to hear this recording... Because there was alot more said than that. How can they charge you for something that you have called and cancelled and they won't let you return. There are alot of reports about this company on this web site... Why isn't anyone doing anything about them... Why are they allowed to continue ripping people off. I was forced to cancel my credit card and dispute the charges... I will be damned if they get a cent out of me... I have learned a great lesson from this experience... Don't order things on-line from companies you know nothing about... Please don"t make the same mistake i did!!


Offender: Supreme Brands, LLC

Country: USA   State: California   City: Ontario
Address: 895 South Rockafeller Avenue, Ste
Phone: 8584314083

Category: Health & Medicine

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