Complaint / Review
Gns, Inc
Free sample for $3.97. Credit card charged additional $79.90. No response to email

This is the email I sent to the company with no reponse.
From: Scott
Subject: Acai Berry order
Date: 04/03 11:01 AM
To: [email protected]
To whom this may concern:
I placed an order over the internet for a FREE sample of Acai Berry Edge. I was prompted to a screen which asked for $3.97 for shipping. I entered my credit card information.

Yesterday, I received what I believe is my free sample. However, I received two bottles of the product.
On the billing statement, it shows that I have been charged $3.97 for shipping. However, in small print below the shipping charge it says "THIS AMOUNT HAS BEEN CHARGED TO YOUR CREDIT CARD. $79.90 WILL BE BILLED TO YOUR CARD TO COMPLETE PAYMENT ON APRIL 17".
I did not authorize any additional charge above the $3.97 shipping for the Free Sample.

Please advise immediately how I can rectify this without any additional cost to me. I did not order a second bottle and will not incur any cost in returning a product you sent but I did not order. Please cancel any VIP Club order you may have erroneously placed for me.
I believe you are practicing deceitful business practices and will forward this email to KRON4 News and my representative in congress.

Again, please advise immediately how I can rectify this without any additional cost to me.