I ordered ProBiotic Complete for $4.95. Knowing I had a small window to cancel, I alerted the company via email when I had not received the package. On the day it did arrive I read the information enclosed and immediately called to cancel in order to meet their terms. I was given a cancelation number and told I would have no future shipments or billings. Was I surprised when I recieved an unauthorized charge of $69.98 on my credit card. After calling customer service several times, I was told they have no record of my original phone call or cancelation number. When I inquired as to the name of the owner, CEO or president of the company I was told they did not know. I then asked the representative who signed the pay checks and was told they could not divluge that information. Finally, they did give me the contact name of Dr. David Williams at the NC address listed above. It is obvious they have no intention of crediting me back, I just want to alert others so they don't fall for the same scam I did.
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