Beware!!! ASSURE? John Rosen has educated his team in a misleading sales hype. Subsequently runs on the 5-page "plan" that produces the automobile for his organization to consider your hard earned money on DAY-ONE without any responsibility for poor service, no service, defective product or overlook... Change the mind. Shipping? Broken product? Incorrect Product? MONEY-BACK Overlook it!!! He'll use you along with double-talk with no treatment... He depends on your being too busy to see the plan and later also tired to leap the substantial obstacles he handles to put within the route of recovering your cash.
This Is A test in the Better Business Bureau Grievances with this organization. Browse the sleep...
Criticism
Criticism Explanation - Posted 8/4
Summary - They sold me defected treadmill for 1537 us$ and are not giving me full refund as promised. I have been trying to return it for a year.
Original Criticism
They offered me a design apart from the main one i requested (i requested keys 8800 they delivered me cardiozone membership max hrt) and it was poor gear it didn't work. I requested it on 7/31/05, your day i received it on 8/10/05 and built it on 8/13/05 it was in non-working condition. They guaranteed me complete reimbursement with no concerns asked. And they didn't maintain their promise. I have communication to show it.
Quality Wanted
I'd just like a return.
Extra Information
Day Issue First Happened: 8/13
Service or product: acutely poor. Ive invested many ineffective time on phone together.
Model Name or Quantity: CARDIOZONE MAX HRT
Day Bought: 7/31
Order Quantity: 30897
Quantity In Dispute:, 800.00
Company's Reaction
Preliminary Reaction - Published 8/15
Overview - cusotmer is past her "free in house test" as permitted on our site to get a complete refund. A replacemnet device ican be delivered on her purchase. No discounts are permitted at the moment.
Reaction
Client orderd a device over this past year. She required support many months after her purchase was delviered. You will find no notations of service demands of her device in the producer because they are by agreement specified to support. She was supplied paperwork (guide) for almost any support demands and results. It's mentioned that on January 13 she required a to get a refund, nevertheless which was after dark promotional period permitted on her refund. We're prepared and in a position to substitute her device if it's no longer working precisely because it is printed on our site. No discounts are permitted at the moment as this purchase has ended per year old.
Customer's Rebuttal
Rebuttal - Published 9/20
Customer isn't pleased with firm's reaction. She says the Treadmill wasn't in operating situation. While she said she desired to return it she was informed that she'd to obtain it mounted and until she does that and attempts it for couple weeks, she's not entitled to return since it was against business plan. Which her one month cash back guarantee time wouldn't begin until she attempted it for some months following the treadmill was set. Therefore she set all initiatives in obtaining the treadmill set. Which she'd named you numerous occasions but to no avail. Therefore, she was recommended from the Arizona's Attorney-General to consider your organization to Small Claims Judge in the event that you didn't pay her funds.
Firm's Final Reaction
Ultimate Reaction - Published 9/21
The complainant accounts for the delivery charges involved with her purchase this really is obviously printed on our webiste and on her behalf bill. Even when she named during her free trial offer amount of the very first thirty days she's nevertheless accountable for the delivery charges. This really is to just be aplied to her treadmill with no additional gear. She's been delivered a return authorization type, once finished product is likely to be gathered and he or she is likely to be effectively returned.
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