This was ordered and right away decided i didn't want it at all. I haven't even opened the package. When I called to get the RMA# it says you have to get I was told that they changed policy within the last 2 weeks and you don't need that anymore and they would refund me $59 right away (25% restocking fee) and send me a confirmation e-mail. Still waiting for both.
It looks as if that La Jolla address is a Postal N More location and I am guessing that the #27 is the P.O. Box. I am going to call back today and bug them until I get some action. This really is one of those things where they just put you off and tell you what you want to hear until they get you off the phone.
I saw the rebuttal by the call center person but I have my e-mail and the original packaging so I have done exactly what I was supposed to do and it didn't make any difference at all. The plastic was still on the bottles because they were never opened.
If anyone finds an actual physical address and/or phone I hope you post it here.
Leo
Dana Point, California
U.S.A.
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