I too have been trying to receive a refund. I called and was told that I had to email my request for a refund to luminius brites. I emailed twice and got no response. I have been billed for $88.97 over a week ago and haven't even received the product thus far (not that I want it). I have had to have my bank get involved in this to dispute the charge. I thought I checked the trial offer over pretty thoroughly. They did a pretty good job of hiding the fact that you would be enrolled in this auto ship program. I am not getting stuck with this charge!
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