My elderly father has received 2 shipments of Hydroderm products within the last 2 weeks. He did not order these products and is entangled with a perpetual billing/ship cycle. Hydroderm or aka Body Shape is not registered with the Secretary of State in California or with the Secretary of State in our state, under either name. Which means they are NOT authorized to conduct business in either state. This potentially presents legal problems on a state level for this company, if these are the business names they use. You can request a copy of their current Charter ID# with your local secretary of state. They usually post this information online for all registered/active businesses.
I will not follow the RMA return policy as described on their invoice to return the products, as this would imply that there was an actual order agreement between this company and my father. Anyone who has received these products without requesting them or through identity theft should not recognize their terms and conditions for return, since there is no REAL contract that exists. I will request Hydroderm/Body Shape's UPS account # to return all products COLLECT through their account and expense.
I will also send with my request for their shipping account # a copy to our local District Attorney's office to pursue a criminal investigation. Our state criminal codes 14:68.6 (Unauthorized ordering of goods or services) and 14:73: 5 (Computer Fraud) seem to be applicable for this situation. I am not an attorney nor do I have any legal background; however, I have found several very useful criminal code (law) sites on the internet.
It will be up to the DA's office on how to proceed with this matter. If this is a criminal case, it's better to put our tax dollars to work with our local DA's office, than to retain a private attorney. I think the victims have lost enough time, money and worry on this!
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