ONE year ago, I bought an Arasys, over the phone. (I had tried the technology at a local salon that had the equipment. I was told how "easy" it would be to begin my own home business and they would help me in any way I needed. I am NOT a massage therapist, nor do I work in the health care industry. They told me the equipment was for ANYONE to use.
My real problem is... I need to sell the equipment, and they are now telling me I can't OR if I do, whoever I sell my machine to has to purchase an extended warranty that cost approximately 20% of the total cost of the machine. I paid over $23,000.00. On various credit cards and they want to charge my buyer an additional $7,000. To cover a new warranty on the machine.
How can they try to monopolize the after market sales? If their equipment does not require any specialized degree - Why is it so important to re issue a warranty? Why can't we just contact the name given to us in them manual for repair?
The Arasys Company did not pre qualifying with me nor did they tell me if I wanted to sell my equipment I would need to purchase an extended warranty. They just took my Credit Card number and sent out a machine. The undisclosed information on a sale is considered Fraud and someone needs to stand up to this company. I am a very unhappy consumer. I feel as though I was lied to under the veil of a bunch of scientific BS.
I have contacted an attorney asking him what our State laws are. Through my investigations I found the owner is in Hawaii, she works out of her house, and she has a clinical PHD in psychology.
If anyone has any more info that could be helpful to my case please respond.
No name
Santa Cruz, California
U.S.A.
0 comments