Complaint / Review
IW Living Lean Wu-Yi Tea Source
They tried to steal my money Las Vegas Nevada

I ordered the tea, then, when I ran out I tried calling customer service to find out when my next shipment would arrive. I waited on hold so I went online and chatted via IM with a customer service person who told me to use a particular email address to find out if my shipment could be expedited. I received no responses to my emails.

Then a couple of days later, I checked my bank and discovered a $19.95 charge that didn't make sense to me. I have resolved the problem through my bank. My bank suggested that before buying products online in the future I should call the selller's customer service number and talk to a person before providing any credit card info.

Frustrated
Charlotte, North Carolina
U.S.A.