While shopping around for the best price in obtaining dentures, my mother saw a road sign advertising a Free Denture Consultation at Cosmetic Denture Clinic. This little clinic is located off the main road and boasts the best dentures in Oklahoma.
She went inside and inquired about the free consultation, becausue of yet, she was not sure of getting dentures and knew that they would cost quite a bit. After her "free consultation" the reception told her how she would like to pay.
My mother, being highly-anxiousl, started to panic and told the receptionist she wasn't sure about getting the dentures. The receptionist became toward her and demanded that she pay using cash, check, or credit card. My mother, not having any cash on her and she doesn't like writing checks to just anywhere except for only paying bills, rummaged through her purse to find a credit card. She said she felt as though they weren't going to let her leave until she paid at least 50% of the total of the dentures.
The 50% amount came to 845.00. This is a lot to my mother after figuring that the second half would total to the same amount. But get this, she was told first, that she would be only charged 150.00 for the doctor's visit or something (wait a minute! Isn't this the free consultation?)
Anyway, the next month, she gets her credit card statment and she finds that the 845.00 (50% of the total cost) is charged to her credit card, BUT, this card only had a limit of 700.00, so her balance is wiped out and she also charged an over-the-balance fee.
She has gone back several time asking the doctor to please credit the amount back because she does NOT want the dentures, and she has phoned, emailed, faxed, and even notified the Better Business Bureau of Tulsa, OKla of this shady practice.
Mr. Pedro M. Soto, the denturist, has refused to any kind of refund but when the BBB of Tulsa dropped Cosmetic Denture Clinic from its membership rolls, and requested that CDC shape up, finally, Dr. Soto answered with a very rude letter that he will refund at least 422.50 back to my mother because, supposedly he sends the wax work to New York and has to keep some of the money that my mother paid for expense cost, whatever. Mind you, he sent the waxwork to New York to be made after my mother told him she didn't want them. And get this, he had them made into steel, which is the most expensive type of denture.
I am writing this because I want everyone out there to know that this Dr. From South America is practicing something shady in his clinic.
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