One day in March, I found an advertisement for TOEFL TEST. This was a free gift but I had to go through a survey and chosed two items. So I chosed two free samples, one is for Diandra cosmetics, one is for Whiteovernite teeth whiting.
When I got my cosmetics sample, I got a paper with them too. I was told I was enrolled a membership, but I can cancel it anytime. When I got my teethwhiting sample, I didn't see any paper. I was charged $3.95 for shipping my free sample in March like what it was said on advertisement, but just after a few days. I was charged $106.90 from my credit card account. I didn't know I was charged until I got my bill from my credit card company on Mar. 28.
I reported this to my credit card company as soon as I got my bill. Then I called whiteovernite company too. The phone number showed on my credit card statement paper is 909-9303060, but no answer. I tried to find its website. I realized I was enrolled an membership automatically without being told at the beginning. On second day, March 29, a lady called me back from 909-9472710. She told me I can cancel my membership but refund is impossible even I return the product.
The second product they sent to me is smaller than their free sample. I thought it was sample too. I even didn't open it; in fact, what I want is TOEFL TEST, but I still haven't gotten it since I finished survey and chosed two items. I think I was cheated. I am hoping I can get my money back. I cannot give my money away to such a dishonest company.
Judy
columbia, South Carolina
U.S.A.
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