Back in the beginning of August I noticed charges on my credit card for $44 and did't know what they were. I called the company they claimed I signed up for a free 30 day trial that would renew every month after. There were 2 charges in the first month. I said I hadn't applied for anything that I could recall, but to cancel anything to do with them. They said they did.
I checked my account just today October 1st and noticed that instead of canceling the account they lower the amount being charged to my card to $24 twice in a month. I called again today to find out what was going on, since I cancelled all of this.
The customer support person refused to give me a refund, said I signed up for it and they wouldn't cancel it. If I wanted to cancel it I would have to go to their website, he said to go ultrafitness.com, which is not a working website to cancel the account.
I've since called my bank to go through the hassel of removing the charges that way.
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