Usacomplaints.com » Games & Gaming process » Complaint / Review: Digital River Trend Micro - Unauthorized charges. #623412

Complaint / Review
Digital River Trend Micro
Unauthorized charges

Auto-renewal, based on their customer support repetition, is meant to happen 7 days just before termination of web safety support membership. After I observed the buying price of the restoration ($62.95), I chose to examine the Trend Micro site myself. Digital River Inc. May be the approved supplier of Trend Micro application. I went straight to the Trend Micro site (www.trendmicro.com), and also the same application was open to buy for $39.95. I terminated the plan they restored for me personally in the greater cost and bought the low priced bundle, and found my membership didn't end until 12/22, and that I couldn't do something except ruin the present unexpired application to be able to obtain the restoration. I'd have dropped per month of my membership

Exactly What A fraud to consider that a lot of individuals allows this autorenewal in the greater cost without examining, and unconsciously stop per month of the present membership upon installing the program. The price becomes $23 significantly more than promoted on the site, as well as the month reduction means $5.25, so that your paying $28.25 significantly more than you need to unconsciously by their business methods.

I've applied the corporationis application for a long time, with no longer am I going to provide them with my organization.

Upon calling customer support, they corrected the costs, but wouldn't discuss their methods apart from to express they usually car-restore 1 week just before termination.


Offender: Digital River Trend Micro

Country: USA   State: Georgia   City: Savannah

Category: Games & Gaming process

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