I've always had trouble with WebWatcher. I wanted some software to block *. It Never worked well and is difficult, also support stinks. I tried an Upgrade for $46.95 and it was a disaster. I called to cancel the same day. Well within their generous 5 day trial. I was told to send trouble ticket and did so twice actually. I have called, E-mailed, chat line, etc... No refund!!! I put in a complaint with BBB (Better Business Bureau). So I am tiring from this battle for my refund, but will continue. I will not go down without a fight. Also they are expensive.
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