Sofa Mart and its partner Oak Express have no idea how to order and deliver what the customer wants. I received the wrong piece from Oak Express and have to wait another week for replacement. Sofa Mart is worse. They ordered and shipped a sofa I ordered a love seat. They shipped the sofa and it ...
I purchased an entertainment centre, which was delivered, BROKEN last Friday (100$ fee). The delivery person typed in the information, told me I’d receive a call to have a new entertainment centre delivered. Per the cc department, I have to wait 4 weeks after the date of purchase to have my ...
Earlier I had made a post about a damaged table that Haynes was saying was distressed not damaged and were refusing to replace. This after their repairman came out and did nothing to correct the situation I went ahead and made a complaint to the Better Business Bureau. Haynes responded by saying ...
The Missouri Attorney General Jay Nixon is trying to alert consumers who have had problems with the COLUMBIA, MO Ashley Furniture store. It apparently went bankrupt and was sold to the owners of the St Louis stores, and this must have affected many consumers. If, like me you have been affected, or ...
Bolotins store in Hermitage Pa Does NOT honor furniture warranties. Two different purchases at different times but always found some excuse to get out of the warranty. One piece of furniture fell apart in 5 months. The springs broke, the mechanism fell apart, the massager didn't work. They repaired ...
I went into the Woodbridge, VA store and was attacked by several salespeople asking to help me. This was my first time in going to the store although I'm not a 'green' consumer. The worst one was a salesman that kept calling himself 'Rose'. I believe he was from Jamaica or somewhere. He lied to me ...