Complaint / Review
Levin Furniture
Location: North Olmsted - Coffee Table

Recently purchased a home, just bought a coffee table - will NOT return to Levin for any add'l furniture nor would I refer anyone to this store. Terrible customer service - received a damaged coffee table and was first told they would not replace it. Then was told that they would, but I would have to return it to the store for them to see. THEN told I would have to pay the shipping charge to replace the damaged good. Placed on hold for 20 minutes, hung up on, and when I called back, was then told I wouldn't receive the item for another week. The manager of the store lacks customer service skills, will NOT be going back.