Usacomplaints.com » Furniture & Equipment » Complaint / Review: Bragada Mattress - Defective product. #629533

Complaint / Review
Bragada Mattress
Defective product

I had been thinking about investing in a Tempur Pedic bed after I chose to compare rates online and discovered the Bragada bed site. After talking to a salesperson, I had been informed to visit a tempur pedic shop and call-back using the bed I preferred. The salesperson suggested their edition of the tempur pedic for less. I had been informed that their item was just like great because it is created the identical and in the same substance.

Within their protection, they state that the bedding is protected under guarantee so long as there's no indentation over 1 3/4" if you find no fat about the mattress. I've possessed the mattress for around 3 decades and also the indentation is significantly less than 1-3/4". This really is really intelligent since even though indentation is significantly less than 1-3/4", this really is just without any fat about the bed. After I put about the bed, the entire scenario adjustments since the foam breaks seriously when I am resting in a pit or crater.

The foam product simply did not endure nicely from my fat. I just consider 140 pounds. Following a small over annually of possession, I started to feel just like I had been resting in a pit - nearly like sleeping on the hammock. Our throat and back might get rigid each morning. After I named them following a a bit more than annually, they questioned me to consider numerous images to determine when the indentation was over 1 3/4" because it wasn't, used to don't do something. After another 10 weeksapproximately, I named again when I simply was not resting properly. I usually woke up exhausted when I do today. I told them that I believe there's something amiss and again they questioned me to deliver them images. After calculating again, I recognized it had been not under guarantee and did not send images. I kept resting about the mattress and experienced perhaps this really is so just how these bedrooms are made. It had been therefore steady, that you simply overlook what it's prefer to rest on the great bed.

I got married 8 weeks before and my spouse reported immediately that she's getting out of bed having a neck-ache and never resting properly. She questioned how outdated the bed was and did not trust me after I informed her three years. Since I usually spun the bed, she also feels as though she's resting in a pit.

I chose to contact Bragada again lately along with a excellent woman called Lynn questioned me to again deliver images. I advised her the indentation is approximately 11/2" and wouldn't come under their guarantee. I described the problem and he or she explained to deliver the images anyhow. Two nights after delivering the initial images, she asked me to get pictures of the bedframe and box-spring. I described the thing is whenever you put about the mattress the foam breaks seriously which I just consider 140 pounds and my spouse weighs about 115. I inquired if she might deliver a consultant from her organization to my house to examine the mattress plus they might observe instantly that it's a catastrophe. She explained which was difficult. She appeared like she was the goal at her organization, but clearly simply sheltering the guarantee office. I felt sorry on her since I really could tell she was under severe tension needing to area many of these calls.

The underside line is simple - I do want to be reasonable and like several evaluations on BRAGADA that I recently study, I actually donot wish to contact the corporation a "SCAM". Personally I think the organization understands they've a faulty item which is apparent that they're searching for the main one-time deal. I truly blame myself for not performing more study as there is lots of data detailing this issue. I notice some good evaluations, however it is apparent they're created from workers or clients who've just had the mattress to get a small amount of time. Actually, I had been pleased for that first-year with this specific bed to tell the truth.

I read an evaluation lately from an x - worker of Bragada of course if just 50% of exactly what the worker stated holds true, it's terrible.in either case, I consider full liability for my insufficient study. I gave them the chance to deal with my problem lately as well as their reaction was, "Jordan, the guarantee division discovered no production deficiency within the bed...

I'd never purchase out of this organization again since I actually donot trust them. I'm not furious and comprehend they've to create a company decision. If you should be onthefence about using the services of the corporation, I'd spend time calling around to additional bed businesses and heading online to analyze them. Lookup Bragada grievances, etc. I lately create a few calls to additional bed businesses which is incredible that three distinct businesses stated the same point in my experience about Bragada. They clearly notice the same from other clients. Resting in a pit may be the very first thing they asked me about.


Offender: Bragada Mattress

Country: USA

Category: Furniture & Equipment

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