My partner and that I bought a bed, box-spring, bedframe, and special-ordered a-5 drawer bureau, and mind/foot-board on 9/15/08. We exposed a charge card and created a $500.00 deposit with this day. We did receive the bed, box-spring, and bedframe on 9/17/08. We did receive a phone the night time before declaring the things could be shipped between 1pm-4pm and we were guaranteed that people might also receive a phone 1/2 time prior to the products could be delieved. No-call was created and also the delievering team was at our house and needed to delay since no body was below. They came around 12pm. At the moment the box-spring had a split about the base. We were marriage on that Sunday 9/20/08; consequently, we didn't spot the split till we delivered from our vacation the next week.in the same period as our appearance back from our holiday, we received a phone in the guy that had gaurenteed we'd possess the special-ordered furniture that people wouldn't have the ability receive the requested products because of discontinuation. We travelled towards the shop and style our issues. We didn't locate other things to displace the furniture consequently; we did request our cost back for that specific request products. At the moment we also received a telephone number to get hold of Dennis with repairs for the broken box-spring. We did receive a look for the deposit of $300.00 for that reimbursement of the special-order products. Today comes the main disappointment. I talked to Dennis and he described the split couldn't be set and he'd deliver another box-spring. Again, we requested to receive a phone 1/2 time before deliever and we were gaurenteed this is often completed. We didn't receive a phone again just before appearance. Once more another split in-box spring was observed. We did take this box-spring since the split was smaller compared to one we initially had. I created a declaration about the type that I'd be calling Dennis concerning this continuing problem. We named once more and 2 pack springs were to be delivered to the North Haven shop and we'd have the ability to find the one which wasn't broken. Whenever we came equally container springs were broken. Today this is actually the 4th damanged box-spring that people have undergone. At the moment we're discouraged. We talked towards the supervisor and we were provided a discount. We experience this case wasn't just annoying to us but very inconvienent. We're dissatisfied within our purchase. We invested lots of cash for what we believed we great quailty but come to discover we created a mistake walking through the gates of Raymour and Flanagan. We've previously spread the term concerning our horrible encounter and certainly will NEVER buy another product from that organization again. At the moment will are to receive merely a $140.00 reimbursement but we're really annoyed. We're creating to allow the homeowners understand what a dreadful encounter and undesirable product that's being offered in these stores.
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