Usacomplaints.com » Furniture & Equipment » Complaint / Review: Target - Customer injury in store - Target never paid any medical bills. #332740

Complaint / Review
Target
Customer injury in store - Target never paid any medical bills

On 4/27/06, I was getting a soda in the snack bar at the Target store in Brandon, Florida and was hit on the head by the top of the soda machine. It just fell off as my soda was filling in my cup. I was stunned, my speech was slurring and I was visably shaken. No one from target even asked if I was ok when multiple employees saw it happen from behind the food service counter. They took the piece that fell and shoved it behind the counter. I sat at the table with my two children who were with me and saw it all happen and decided I needed to go get some medical attention. As I was getting up from the table, two men approached me and asked me if there was a problem... Well I told them there sure was. Explained what happened and they shoved an accident report under my nose to sign. I asked them if I needed medical care, what do I do as I was feeling funny and my head was hurting and they said just call the number on the back of the sheet. They even had the nerve to ask me if I had any more shopping to do - duh - no of course not - I actually didn't even get to shop since I hit my head and could hardly walk cuz I was in pain... To make this story short, I eventually ended up getting my folks to drive me to the hospital and spent 12 hours being examined. I have permanent damage to my back and neck and suffer every day because of it. Target has not paid a cent on my medical expenses - they never respond to emails, I have had to fax them authorization to release my medical records, not once or twice, but three times. They have never once apologized to me for this happening even though its their negligence that this happened. My husband works close by and went in the store a few weeks after this happened and he joked with the man behind the counter - this isn't going to fall on me is it (referring to the soda machine as he got a soda) and the man said - yeah - they finally fixed it-I was telling them someone was going to get hurt. My husband proceeded to tell the guy it was his wife that got hurt. The guy was really embarrassed and stopped talking after that. SO-my advice to anyone out there is to not shop at Target-if you do and you get hurt by their negligence, they will never take care of their responsibilities... I really hope someone from Target reads these messages - there is a lot of competition out there when it comes to department stores - and I have found somewhere else to go-I hope others who have been wronged by them will do the same and frequent another place other than Target.


Offender: Target

Country: USA

Category: Furniture & Equipment

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