Usacomplaints.com » Furniture & Equipment » Complaint / Review: Easylife Furniture - INADEQUATE customer support. #297183

Complaint / Review
Easylife Furniture
INADEQUATE customer support

We purchased our dinner collection from Easylife Ontario department and we were amazed using the annoying cosmetic deficiency. There have been many and apparent "pin-holes" annoying towards the vision all around the area chairs and arm-chairs.

We called the shop many times but I acquired stressed-out from their extremely poor customer support. The very first time I documented concerning the flaws, I had been informed that I'll obtain a phone after 2 times. I waited 2 times and there is no-return phone, I created a follow up and was informed that they can purchase an exchange and routine the shipping for that following Sunday. I required the Next time for you to discover the screen period of trade shipping. I had been advised to contact Sunday after 5pm to obtain the shipping screen. Really discouraged, I had been informed that it had been never planned don't understand the key reason why. We named Sunday to keep in touch with the Supervisor, one individual hold people for very long time after telling to hold back because the manager was about the additional point having a client. Moments later someone else, got the kept point/telephone and informed us the supervisor is hectic on the conference. I questioned whois resting? Him or even the other individual who informed the Supervisor was simply speaking about the additional point with client? Really disrespectful, the shop hang up on-US, to some client who settled entirely

My husband called again and keep in touch with our unique salesman and was informed the pin-holes are wood tension. This really is really poor, if anyone is within our boot you'd not need this dinner collection that's really annoying towards the vision due to many apparent pin-holes. We'd a customer having said that, is that this what Easylife is promoting completely new???

We realize timber tension although not like what we've at this time within our allowed to be completely new dinner collection from Easylife.

We purchased the remainder of our furniture from Living Areas, they are doing have several timber tension although not as regular, apparent and annoying to vision aesthetic flaws that people have about the dinner collection we purchased from Easylife.

It was the very first time we purchased from Easylife which may be the LAST time-too.


Offender: Easylife Furniture

Country: USA   State: California   City: Ontario

Category: Furniture & Equipment

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