Since when was it an inconvience to a fast food resturant to fill an order???
Come on Burger King wake up - what happened to being cordial. What happened to customer service.
I am 40 yrs old and have visited the same Burger King since I was little. It is the one on Cortez Road in Bradenton, Florida. I ordered from there tonight thru the drive thru, your representative could not muster more than 1 word replies to my order? And god forbid she say thankyou, please or have any dialog at all. I was the only car in the drive thru and when I pulled up to the window there was only one patron ordering inside. Your rep doubled my order / okay that was a mistake, but she treated me like it was my fault. When does a # 2 meal with coke mean two orders of a #2. The manager had to refund me but again never saying a word, never saying sorry, thankyou or anything. Once I received the refund and my correct order I advised her "you are welcome" and she looked at me like I was going to kill her? Whats up with
Your employee training? Don't you hire people who are proud of their company and who want it to strive in todays economy so they themselves have a job tomorrow? I work in the customer service field and my personal goal at the end of the day is to make sure my company has the business tomorrow and MY customers are happy to do business with my company again?! What's your goal?
Now I remember why I rarely visit your resturant anymore - never again!
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