About six months ago I attempted to order a pizza from my local pizza hut. They told me that they would not delivery to my house (which is, literally, four minutes away). Furthermore, their employee who was on the phone was extremely rude and actually hung up.
Recently, I decided to try them again, since there is nothing like a pizza hut pizza... I didn't want to deal with their employees, so I ordered online, which was alright, not great though. When I went to pick it up, they overcharged me without explanation. The order was also incorrect, and the bacon was disgustingly fatty (chunks of fat, not even cooked).
I figured that I would just complain online. Surely the franchise would care if one outlet was subpart. The process of complaining was terrible, but I managed to do it. I was never contacted by anyone.
I will not consider going to a pizza hut for probably two years (which I have done to other businesses).
I think Papa John's sounds good right now...
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