Four months ago Sprint stopped sending me their "highly valued" email bills (they had urged me years ago to go paperless). They then the following month added a late fee for failure to pay the bill (that they never sent). Having discovered this when visiting my account on line, I called ...
I was on line at pricegrabber.com looking at mp3 players. I found a SanDisk at an unbelievable price. I started to purchase it and at the last minute noticed that this item is not working. I immediately called the number provided with the web site and a man answered the phone and he did not have ...
We received our monthly Verizon phone bill yesterday and it had a 3 charges on it from a company called Operator Assistance Network (OAN) with for the amount of $12.63. I was immediately called Verizon Customer Service (800-944-9646) to complain and requested a refund. The Verizon operator said he ...
Ordered service from a flyer in newspaper. They promised a "free" 7" portable DVD player ($24.96 S/H!). Had to download forms for rebate. Sent forms and copy of first bill to their address. Waited 60days and sent email checking on status. They said I was too late. I did not send the ...
Does Circuit City actually train their Customer Service associates and store managers how to deal with people? Brian and Jackie at the Albany, NY store are, without a doubt, the rudest, most condescending people I've ever had the displeasure of dealing with. When Circuit City files for bankruptcy, ...
I was overcharged in the 2nd month of use with t-mobile yet the first month was ok after I made them correct the bill and ever since they have over charged me and said they were not going to change the charges even though a rep. Told me they have had a lot of problems with the charges on their ...