I made a purchase by clicking through Ebates to Adorama.com in May the total cash back was $92.05. I received the cash back shortly after my purchase. But recently I logged in my account and noticed that the $92.05 cash back was gone!!! I check the tracking tickets, everything was erased before June. Ebates only erased that particular transaction in my account since it's a large amount.
I contacted the Ebates customer and only got the response that without the tracking tickets, they couldn't give me any information about my cash back. But they erase my tracking tickets?!!! I did keep a copy of the tracking tickets as I saved a screen snippet of the actual webpage that showed my tracking ticket when I clicked through Ebates. I attached that file to show the evidence and sent it to the Ebates customer service, but they just ignored me and tried to get out of the obligation to pay me.
I'm a very loyal Ebates user and I've been using Ebates for 2 years, everything was fine until now that I made a big purchase (a dslr camera) which I will be rewarded a large amount of cash back ($92.05).
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