Negri electronics are really playing a scam. I bought a phone from them and within 2 days I gave a call back to let them know the phone was defective. After even pushing the guy saying that i have reset the device 3 times and still doing that, he made me reset the device again. He said use it for couple more days and I did it. I contacted them again in 2 days for the same problem. Finally after 3 days they said the will email me a RMA number soon. They took 10 days to sent the RMA number. I sent the device back. Guess what once they received it, Ryan the owner simply said you sent us a phone with dings and scratches on it. We will asses a 50% restocking fee. He said he is an American and he will never take money like that from people. He even went on saying that I am asian and we are cheap when it come to buying quality stuff. He then suggests me to rip off fedex by saying that file a claim on fedex.com and tell them that they damaged the device so in that way I will get a claim check from fedex and Ryan will sent me a check minusing the restocking fee. Can you beleive these practices. I took this case to my credit card and BBB. I want everyone to know that do not by products from them, just because if it turns out defective then your either stuck with it or simply pay 50% restocking fee. He is very cunning and a clever guy, he went own to even saying that he will personally send people to my place to make sure to receover his money. Now he wil try a rebutal against this email by saying we care for customers and blah blah... Companies like Apple, best buy care for customers way more than you can even imagine. You are truly a scam artist. Taking money from customers and as well as fedex. I have filed the same complain with fedex too, just letting them know that a business owner was providing me ideas to file such claims.
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