I bought a loaded washer/dryer from Sears significantly less than this past year. On Dec. 2, the machine broke due a mess coming shed which triggered a towards the base of the machine container. 30 gallons of machine water flooded the encompassing rug, experienced the roof and put out right into a toilet on my second floor. Sears ultimately could emerge nearly fourteen days later to check out it. They requested components that have been UPSed straight to me - they certainly were 3 LARGE containers that I acquired to check out for another fourteen days resting in the centre of my family room. Lastly a Sears specialist appeared today (19 times following the washer flooded my residence) to "repair" the broken machine. After coming 8 hours once they were designed to, they allegedly "set" the machine, making anything for me personally to wash up (the containers split up right into a thousand items, dirt monitored in everywhere, Etc.-But I had been treated whilst the toughest was around and that I might begin the 20 lots of washing I'd to complete. And so I toss the very first weight within the recently "fixed" machine AND ALSO THE SAME EXACT THING HAPPENED!!! The Sears specialist hadnot actually been eliminated for 10 minutes. Therefore my residence is once more crammed, with atleast 10 trash bags of treating wet towels I used-to attempt to take in the water before flooding the friend underneath me. And so I instantly contact Sears who had been 10000% no aid whatsoever. Their "Consumer Options" Middle is just a crock of sh*t. They moved me around to 6 various individuals who all explained they "udnerstood my disappointment" - obviously study of the cue cards. So here I'm ONCE MORE hearing 4 large Servpro followers for that next three times drying up the harm done to my residence. Sears may be the worst of the worst. No aid. No assistance. The moment they get your cash they are able to no further be identified. If you like to prevent this sort of garbage - DON'T BUY ANY KITCHEN APPLIANCES FROM SEARS. THEY'RE DIFFERENT COMPANY THEY WERE 25 YEARS BACK!!! Save your self the terrible experience I Have been going right through for that previous month. And there is no result in view. SEARS HURTS!!! I cut-up my Sears charge card and certainly will not buy a set of clothes from these thieves. They ought to all be providing jail-time.
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