Usacomplaints.com » Electronics and household app. » Complaint / Review: AT&T - Billing tactics. #757029

Complaint / Review
AT&T
Billing tactics

I had been with this specific cell provider for 8 weeks for my company mobile phone. I purchased a brand new telephone through them in addition to additional options. I plumped for a 3G micro cell for maximum reception. I find the endless units and wording strategy with insurance. I held up using the funds the very best I really could but being self-employed within this economy is difficult sometimes but my statement was compensated entirely by 9/18. I simply acquired a statement declaring i owed $275.32 for that month of June, 2 nights later AT&T turn off the phone for insufficient cost plus they needed another $36 to reactivate the telephone. I named AT&T support and got no-where, nowadays i went 40 kilometers towards the shop where i bought the telephone and strategy hoping of getting aid. At 1st the guy was useful till he observed my drivers permit had terminated "birthday" and might no further aid me. I attempted to describe for this fella this is just a company telephone and must be switched back on or I'd simply end it. Then he mentioned I really could not end the telephone till I'd a valid identification. I inquired when they might take my state-issued picture identification for my gun permit, Number was the solution. And so I dropped my mood, got only a little vulgar, smashed the telephone in two from clenching it so difficult after which stormed from the service. I went back 40 miles, got my company certification and another aged verizon telephone I'd and went again 40 miles back again to verizon. I acquired the nearly similar arrange for $59 and that I included my home for my company through them using the new house telephone link arrange for $20 per month. I'd no problems at-all moving my quantity to verizon or any issues with the drivers license. I returned towards the AT&T shop and waited to consult with exactly the same guy who blew me down. I waited for one hour while he did his better to prevent me until another sellers and he found me. While he contacted me he began with perspective quickly declaring he wasn't likely to assist me and my conduct before was undesirable. I decided and apologized to him but I needed him to understand that his perspective and also the businesses company techniques charge them thousands of bucks which a $300 regular mobile phone bill was undesirable. I also informed him that i got my company for their rival and exposed a company consideration with them and that I likewise actually shifted my company home for them. I also ensured he understood the sum total price of the verizon bundle was $60 significantly less than what I'd been spending AT&T. He explained to depart which I had been uncomfortable to come back. I replied that evidently the little company working-man evidently can't afford to complete business their and just why might I do want to go back to their robbery. Our last remark was best of luck for you, you require it.


Offender: AT&T

Country: USA   State: New York   City: Queensbury

Category: Electronics and household app.

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