I ordered two items from this company, I received one item broken. The item was sealed from manufacturer, and I realize things happen. I want threw the returns process, And asked for an exchange. The incomplete/broken item came to them that way and should have been a simple sorry for the inconvenience and send a good product out... But no... I get this...
Dear Valued Customer,
Unfortunately we are unable to honor your request for an exchange as we do not send out items in this condition. We, at E-Tech Silicon Valley do our best to ensure that our items in good fully functioning condition.
Regards,
— Returns Team E-Tech Silicon Valley Corp 3440 De La Cruz blvd Santa Clara, CA 95054
What happened to quality and customer service, i work too hard to be ripped off by lazy people and so do you!
Beware of this scum bag company!!! Jb
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