Usacomplaints.com » Electronics and household app. » Complaint / Review: Compu-Electronics - I went to an expo in Rome, Ga. To purchase a laptop for my 11 year old step daughter. The laptop we were shown was not the one we took home. Compu-Electronics pulled a bait and switch. #739742

Complaint / Review
Compu-Electronics
I went to an expo in Rome, Ga. To purchase a laptop for my 11 year old step daughter. The laptop we were shown was not the one we took home. Compu-Electronics pulled a bait and switch

Compu-Electronics was at an expo in Rome, Ga. We went to look for a laptop computer for my 11 year old step daughter. We looked at laptops in the $300.00 range. The ones we were shown looked fairly new. We picked out a Dell laptop with curved indented lines on the top. The sale rep told us to look around while he downloded windows works on it. I purchase the laptop before it was ready to pick up on my Chase credit card. On the invoice it stated no exchanges or refunds. When it was ready we pick up a white box and went to the car.in the car my 11 year old step daughter opened the box and said it's all there. We got home and when I took it out of the box I noticed it looked different from the one I had purchased. The lines on the top of laptop were stright and it looked very used. I plugged it in and noticed it started getting hot on the bottom. The longer it stayed on the hotter it got to the point of not being able to keep it in your lap.


Offender: Compu-Electronics

Country: USA   State: Ohio   City: Eastlake
Address: 34675 Melinz Parkway Unit# 105A
Phone: 4402411200

Category: Electronics and household app.

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