Usacomplaints.com » Electronics and household app. » Complaint / Review: Total Protect Gold Home Warranty - AC replacement. #708855

Complaint / Review
Total Protect Gold Home Warranty
AC replacement

I recently submitted my first state with Whole Guard. Our A/D device ceased employed in the center of September in Arizona in this 3-digit heatwave! A technology was designed to emerge between 8-12 Monday. 1230 with no one had appeared. Named Sears, that will be who Complete Guard created the appt with, to discover where the technology was. He'd named in ill, although not one had troubled to contact to inform us once we stay waiting in thisd 95 diploma home! They informed us the following available visit could be Friday. Undesirable. We named Whole Guard plus they created a scheduled appointment with another organization in the future out ASAP. I believed this intended Whole Guard was a business onto itis feet prepared to look after their clients. Child was I wrong. The man they sent, from T and M AC fix, was good, but inexperienced. He didnt provide the resources or devices he required, and didnt bother engaging in the loft where area of the program for that AC is.in the place of departing and returning using the propter resources, he published a study which was unclear as to the he explained was the issue. Therefore the crisis starts. Your AC wasn't repairable. Complete Guard informed us that people didnt do the correct maintenance on our device, so that they weren't likely to change it. They informed us that had we required the hands down the 4 free preservation providers, it'd be protected. Okay but delay, i havent been along with you men but a couple of months. Then when must I did this. However once they clarify exactly what the support addresses, there is no reference to AC maintenance! I'm beyond puzzled at the moment. I show them the man they sent to repair the AC did a half -employment, they provide to deliver somebody out to get a second viewpoint... At our price. This is actually the toughest house warranty business actually. It is like they'll do and state something just-so they don't need to change damaged devices. Now over time, I Have been without AC for 4 times, without any closing insight, apart from me spending a large number of bucks for a brand new unit. What am i spending them for?! Exactly what a waste of cash! I believe I am returning to AHS!!!


Offender: Total Protect Gold Home Warranty

Country: USA   State: Texas   City: Arlington

Category: Electronics and household app.

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