Usacomplaints.com » Electronics and household app. » Complaint / Review: ITalk Wireless, iTalk LLC - Verizon Wireless Reseller, Scam Artists. #698760

Complaint / Review
ITalk Wireless, iTalk LLC
Verizon Wireless Reseller, Scam Artists

I'm driving and my droid is low on battery as usual, and needed a new car charger. I see this verizon wireless store, and pull into the parking lot. As im walking in i see something under the verizon logo that says something like italk wireless, premium reseller. I had no idea what that meant, but i assumed they had a car charger.

I go inside and no one is there. Every time i go into verizon i have to wait, but this place was empty. So i look around for the car charger and this guy walks out from the back of the store. He helps me find the right charger and i ask him how much it is. He tells me 34.99. I couldn't believe it. I told him I got my last one at the other verizon wireless a couple months ago and it was only like 20 bucks. He said that these ones were better, but i needed one so i thought i'd get it. I asked him what the return policy was so I could go check the other verizon wireless store to make sure i didn't have my prices mixed up. The guy tells me i only have 3 days to return and i'll get taxed a 25% restocking fee. I couldn't believe what i was hearing.

So i'm second guessing this as the guy is ringing me up, and he had to ask me my address and all my information. I asked the guy why it wasn't on my account and he said he had to enter it in manually. I told him i didn't want to give my information, i just wanted to check out. The guy told me i had to give my address because if i wanted a refund, it would only come as a check. I told the guy i was paying with a credit card, but he said i would still get my refund as a check. I was in utter disbelief.

Then this guy tells me my total is 40.00! I told the guy that doesn't make sense. How is there $5.00 of taxes. He said that was how it rang up. I didn't want to give the guy a hard time, but i asked him to explain to me again how much the charger was and why the total price was nearly 15% more when tax is about 8%. He tells me there are two taxes. Sales taxes and a green tax of like $2.50 or something. I told the guy to forget it, and just left.

First thing i did when i get home is search italk wireless, and find out im not the only to deal with these scam artists. I feel bad for the cashier, but this is ludicrous. I can't believe verizon lets them put the verizon logo on their stores. No wonder no one else was in the store.


Offender: ITalk Wireless, iTalk LLC

Country: USA   State: Illinois   City: Schaumburg
Address: 1320 Tower Road
Phone: 3126663333
Site:

Category: Electronics and household app.

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