The following is what I wrote to PayPal and the BBB: The ad stated that I would receive a guide in which to chose my
free item, however the guide was electronic, so s&h was not necessary, and the guide was just links to other sites in which to do more transactions in order to receive the free item. Also, the free items listed on the ifree website did not match those offered in the 'guide' as stated on their site. I have asked for a refund from the merchant with no response. I am not satisfied with these transactions. Emails have suggested merchandise being sent via standard mail, NOT electronically. This is a scam and I will be reporting this company to the proper authorities as well, but I want my money back. I had two transactions of the same amount ($19.95) for a shipping and handling fee of an electronic item that was nothing but a link to other sites. Not as advertised/false advertisement. I requested two 52" Sony Bravia 3D LED/LCD HD televisions, and those are not even available through the 'guide' that was emailed to me. This is a bogus company. This is how the ad reads:
IFree Club offers over 40 of the most popular products to our Club members at no cost to you as part of a LimeWire and FrostWire court ordered settlement. We've partnered with LimeWire and FrostWire to bring you the best free settlement offers.
The free items shown in the preview section to the left are available completely free to iFree Club members. All of the free items are brand new and come with a full manufacturer's warranty.
A wide variety of products (over 40 products from dozens of different manufacturers) are available, including:
Computers PC & Mac Desktops, Notebooks, NetBooks, Tablets, & More
Audio & Video TVs, Blu-ray Players, Camcorders, Home Theater Systems, & More
Electronics Apple iPhone 4 & iPad 2, MP3 Players, Cell Phones, Digital Cameras, & More
Video Games Video Game Consoles, Games, Accessories, & More
Gift Cards
All you need to take advantage of these great free settlement offers is an iFree Club membership. With your iFree Club membership you will receive our exclusive iFree Club Guide and then select the free item you want to receive.
Other than a shipping & handling fee of $19.95, you are never obligated to purchase anything from us and we do not charge any extra fees beyond your shipping and handling fee.
Better Business Bureau:
Thank you for using the Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 1233250.
Correspondence regarding this complaint will be emailed to:
Please print a copy of this for your records.
Filed on: June 28
Filed by: Sara *
* Delavan WI 53115
Filed against: Ifree Club
Complaint Description:
The ad stated that I would receive a guide in which to chose my free item, however the guide was electronic, so s&h was not necessary, and the guide was just links to other sites in which to do more transactions in order to receive the free item. Also, the free items listed on the ifree website did not match those offered in the 'guide' as stated on their site. I have asked for a refund from the merchant with no response. I am not satisfied with these transactions. Emails have suggested merchandise being sent via standard mail, NOT electronically. This is a scam and I will be reporting this company to the proper authorities as well, but I want my money back. I had two transactions of the same amount ($19.95) for a shipping and handling fee of an electronic item that was nothing but a link to other sites. Not as advertised/false advertisement. I requested two 52" Sony Bravia 3D LED/LCD HD televisions, and those are not even available through the 'guide' that was emailed to me.
This is a bogus company. This is how the ad reads: "iFree Club offers over 40 of the most popular products to our Club members at no cost to you as part of a LimeWire and FrostWire court ordered settlement. We've partnered with LimeWire and FrostWire to bring you the best free settlement offers. The free items shown in the preview section to the left are available completely free to iFree Club members. All of the free items are brand new and come with a full manufacturer's warranty. A wide variety of products (over 40 products from dozens of different manufacturers) are available, including: * Computers - PC & Mac Desktops, Notebooks, NetBooks, Tablets, & More * Audio & Video - TVs, Blu-ray Players, Camcorders, Home Theater Systems, & More * Electronics - Apple iPhone 4 & iPad 2, MP3 Players, Cell Phones, Digital Cameras, & More * Video Games - Video Game Consoles, Games, Accessories, & More * Gift Cards All you need to take advantage of these great free settlement offers is an iFree Club membership. With your iFree Club membership you will receive our exclusive iFree Club Guide and then select the free item you want to receive. Other than a shipping & handling fee of $19.95, you are never obligated to purchase anything from us and we do not charge any extra fees beyond your shipping and handling fee."
Your Desired Resolution:
I would like a refund of the $39.90 that I am out. Shipping and handling fees should not be charged for items 'shipped' via email links.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
What would you like to do next?
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