After I named Azuma per week before I had been suppose to maneuver (the 4th) from my previous apartment inside the same complex, I had been educated that I'd not have the ability to move my devices, a machine and dryer, but rather they'd be acquired and taken back again to the factory along with a diverse group of appliances could be sent to my new condo. There is a "move" choice on the telephone selection. The first get day they might plan for these devices was the 11th. The shipping of the brand new group of devices wouldn't be for another week next, which was the 16th. Today it should be mentioned below the length between my previous condo to my new was roughly 300 ft. Easily had chose to transfer them myself it'd have led to a cost of grand theft and justice might have ensued. Thus rather the appliances stayed in my own previous condo for another week as the new tenant had free utilization of these devices, that we was still spending money on till Azuma chose to choose them up. Today after speaking with three various reps about the telephone and obtaining three distinct shipping times for that "new" devices, I eventually got a verification shipping day via mail for your 16th. Shipping was planned between 8am to 2pm about the contracted time. At 10 units to 2 I obtained a telephone call from an Azuma consultant telling me they cannot provide the devices since the driver was dropped and stated we were not receiving our devices before 20th. Where upon I ended the shipping altogether and instantly named another equipment rental business. I'll obtain shipping of my new machine and dryer in two times when compared with three months with Azuma and cheaper. That will be good today since Azuma's devices never did work. After I first obtained my devices, these were totally disgusting. There was hair however within the machine also it was gummy using the textile conditioner in the past tenants. Our filthy garments were better before they went in. They ought to have now been ashamed, at least, to really provide the product. Our dryer never did function precisely also it might consider 3 to 4 rounds to begin heat and really dry our garments. One fix guy from Azuma emerged out and stated our ports were blocked which I'd need to get my condo maintenance guy to wash it out. Per week preceding prior to the support phone, the fire marshal arrived through the complex and did a comprehensive inspection of dryer ports both inner and exterior and all ports had been already washed before the examination. And so the blocked ports couldn't have now been the reason behind the dryer not drying. The fix guy was educated of the and quit anyhow without providing the dryer. I named Azuma back and had another fix individual sent to my spot to support my dryer fro the exact same issue. I spoke for this fix individual, who had been sub contracted by Azuma, and he explained that Azuma returns these devices back again to the factory and does not examine them for almost any fix requirements or replacement components and rather recycles them to naive clients and delays in order for them to call-in a fix purchase and costs them for that support even when you will find no repairs made. Don't hire from Azuma. You'll be acquiring costly garbage they contact devices and frustrating, annoying customer support. I've been with Azuma for 2 decades which is the greatest I really could expect from their website. Good riddance azuma!!!
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