Our business had a lease with Northern leasing and a monthly fee was deducted out of our account for 4 years. Our lease ended in OCT. Our balance was 0.00. NOW 2 1/2 years later they auto debit from my bank account almost 70.00 for what they claim are back taxes that we owed from an audit that was recently done. I called them and the 1st call I was told that the amount would be refunded back. Nothing. Second call was made... They told me to contact N leasing by email. I sent a letter. Nothing. 3rd phone call went over this and over this... They told me they would send me a copy of my lease. I asked for a supervisor... No one is ever available. I got a copy of my lease agreement, and all of that is within the realm of my lease period which ended 2 1/2 years ago. I called them back - asked for a supervisor, NOT AVAILABLE. Finally they put someone by the name of Sean Anderson on the line... Seriously doubt he was a supervisor... He hung up on me when I told him I would get a lawyer involved. I called back... And the last person I spoke to today still insisted that THEY HAVE the RIGHT to charge me for taxes. They admitted to an oversight on their company's side - but are still saying we owe! WHATEVER... Someone needs to do something about this company.
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