I requested components for my coffee machine out of this shop through the cuisinart website. I required them be delivered via UPS simply because they wouldn't take my PO Box handle - we don't have home-delivery from USPS below. They delivered via "fundamental" UPS transport which depends on USPS to help make the ultimate shipping, therefore today my components have now been delivered as not able to provide, and that I couldn't get any reaction from sending emails. I visited cuisinart.com and named their customer support quantity, 1 800-211-9604 and after an interminable time-on store, talked having a customer support representative with cuisinartwebstore.com, who explained it had been my obligation to check out the advantages monitoring website and contact them when advantages confirmed it'd been shipped back again to them to be able to contain it reshipped using a technique that will really get to my home! He explained that I might need to call-back many times, since delivered products sit-in the factory till somebody reaches them-and they've countless products delivered daily, and when somebody checks it in, they might reship the bundle. I've required they return my cash and submitted an answer request with PayPal. This type of person the developed components provider for Cuisinart. I'm never purchasing another Cuisinart equipment again!