We experienced the same yesterday morning using the burning plastic within our 4-year old Kenmore Elite Group. Really frightening indeed; the plastic property is all melted and also the lamp sockets are charred. Bulbs were also warm to deal with with oven mitts on. Named the 1 800-4-my-house for fix and also the consultant was obviously unconcerned for that security of my loved ones. I recognize it's a vacation weekend and we've to hold back until Friday for support but I don't be prepared to purchase any defective product fix. I had been totally surprised that there'snot an item recognition which the fix people did not appear to recognize there is a large issue nationwide with this specific device? After some further analysis on the internet I decided there have been support sensations released for that burning lamps and named another Sears #1-800-479-6351. That repetition was really pleasant and desired to assist but I'd to provide him the support display # which he was having difficulty finding and he explained I would nevertheless need to purchase the support phone! Crazy. I've been a homeowner more than 25 years along with a faithful Sears client - we will notice where this moves d
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