One of 3 handsets became inoperable.
I called to see where it should be sent.
I was given the choice of any authorized repair center, I chose San Carlos thinking it was closer than McAllen Texas.
Then I get a notification from the San Carlos repair center that my handset CANNOT be repaired without the BASE! But the McAllen Texas center could send me another handset. I was told that the new handset could not be sent to me until they received the inoperable one.
It has been 3 weeks and the corporate office of Panasonic still has NOT sent the San Carlos repair center a simple LABEL to mail the handset to Texas!!! I have been calling to try and expedite the new handset to NO avail. I have been put on hold and given the run-around for over 3 weeks and I shall never purchase another Panasonic product again. Be ware!
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