I just had the pleasure of dealing with a store that is the front for a company called Q-see. This company not only sold me something that does not do what they said it would, the retailer closed its doors while I was trying to return the product. I have been trying to deal with the manufacturer patiently, but now that the store is fully closed, I am being told that they can not help me in anyway. I paid them 1600 bucks for a system that does not work or do anything that is useful to me. I came into that store with very specific details as to how this dvr card needed to work. The salesman that I was dealing with seemed to be up to date on what their products could do. I informed the store within 12 hours of picking up my merchandise that there was a problem. Just today (a week later) I went to visit the store again and now all of their stuff is gone and there is no forwarding info. I called the manufacturer, who told me that they did get paid from the store, yet will not help me out at all. Dont ever buy anything from this company. They will not tell you the truth about how the product works, maybe they do not know, but its their job to know. I was told I had a 30 day money back gurantee, but what good is that if no one is going to give the money back.
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