Usacomplaints.com » Electronics and household app. » Complaint / Review: My Worldphone.com - Avoid my worldphone.com!. #594813

Complaint / Review
My Worldphone.com
Avoid my worldphone.com!

Avoid my worldphone.com! Http://www.myworldphone.com/

I ordered an unlocked cell phone from MyWorldPhone. Before I ordered, I asked them, via online chat, if the phone had Arabic on the key pad. They assured me the phone only had English on the keypad.

When I received the phone, I discovered it had Arabic on the keypad.

I sent the phone back to MyWorldPhone.com immediately. Now, they will not refund the $54.18, which I paid for shipping.

I have called several times and they keep hanging up on me. My emails have been ignored. I had to call my credit card to get the charges reversed.

Transcript of chat below:

Chat Transcript
info: Please wait for a site operator to respond.
Info: You are now chatting with 'Paul'
Paul: Hello... How may I assist you?
Paul: Always At Your Side.
Paul: 'Now you can join us on FACEBOOK '
Paul: www.facebook.com/MyWorldPhone
you: Hi, I just want to confirm that this phone has English ONLY on the key pad.in other words, is there any other language (e.G. Arabic) on the key pad?
Paul: which phone?
You: the lg prada 2 kf900
Paul: it has only English
you: does it come sealed in the org Prada box, and if I ordered it now, when would I recieve it?
Paul: yes
Paul: it depends on your choosing of shipping method
Paul: there are four shipping methods available.
Paul: ups next day air = get the product within 1 business day
Paul: 2nd day = get the product on 2nd business days
Paul: 3rd day = get the product on 3rd business days
Paul: UPS ground = take 4-5 businees days



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